Privacy Policy
This policy explains how Bedside Doc (the data fiduciary) handles your personal data under the Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000.
1. Data we collect
- Account: name, email address, and profile photo if you sign in with Google.
- Learning data: cases played, answers, scores, points and progress.
- Social features: friends, groups, challenge rooms and chat messages you send.
- Purchases: order ID, amount, date and payment status. Card, UPI and bank details are handled only by Razorpay, Google or Apple — we never receive them.
- Technical: device and browser type and basic logs needed for security and fixing errors.
We do not collect any patient data. Please never enter real patient information anywhere in Bedside Doc.
2. Why we use it
- To create your account, verify your email and keep you signed in
- To unlock Pro on every device after purchase
- To save progress, run Case of the Day, leaderboards and challenge rooms
- To send service emails (verification, receipts, important changes)
- To prevent fraud, abuse and unauthorised copying
We do not sell your data or use it for third-party advertising.
3. Who processes it
- Google Firebase (authentication, database) — data stored in Google Cloud regions in Asia
- Razorpay (website payments)
- Google Play / Apple (in-app purchases)
- Hostinger (website hosting and email)
4. How long we keep it
We keep your data while your account is active. If you delete your account we erase your personal data within 30 days, except purchase records we must keep for tax law (usually 8 years).
5. Your rights
You can ask to access, correct or erase your data, withdraw consent, or nominate someone to act for you. Email support@bedsidedoc.in with the subject "Privacy request". You can also complain to the Data Protection Board of India.
6. Security
Data is encrypted in transit (HTTPS). Access to paid content and personal data is restricted by server-side security rules. No system is perfectly secure, but we take reasonable safeguards and will notify you and the authorities of any breach as the law requires.
7. Age
Bedside Doc is for users aged 18 and over. We do not knowingly collect data from children.
8. Contact
Grievance officer, Bedside Doc: support@bedsidedoc.in (subject "Grievance").